Shipping policy

Thank you for shopping at Yoyoomall. We are committed to delivering your orders safely and efficiently.

Order Processing / Handling Time

  • All orders are processed within 1–3 business days after payment is confirmed.
  • Business days are Monday through Friday, excluding weekends and U.S. public holidays.
  • Order cutoff time is 12:00 AM Eastern Standard Time (New York). Orders placed after the cutoff will be processed on the next business day.

Transit Time

Once your order has shipped, standard transit time is 6–9 business days for all destinations. Delivery times are estimates and may vary depending on your location, carrier, and external factors such as weather or customs clearance.

Shipping Cost

We offer free standard shipping on all orders (no minimum required).

Destinations

We currently ship to the United States and most international destinations. Carriers may include USPS, UPS, FedEx, or other reliable providers. We reserve the right to select the most suitable carrier for each order.

International Shipping

  • International orders may be subject to customs duties, taxes, and import fees.
  • These charges are the sole responsibility of the recipient and are not included in the shipping cost paid at checkout.
  • We are not responsible for delays caused by customs clearance.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information. Please allow up to 48 hours after shipment for tracking details to update.

Shipping Address Changes

Address changes can only be made before the order has been processed. Please contact us as soon as possible at info@yoyoomall.com.

Delays

While we strive to meet all estimated delivery times, delays may occasionally occur due to high order volume, carrier issues, weather, or other circumstances beyond our control.

Contact Us

For any shipping-related questions, please email us at info@yoyoomall.com. We aim to respond within 1–2 business days.

This policy may be updated from time to time. The version published on our website at the time of purchase applies. Thank you for shopping with Yoyoomall!